CRM Pricing for Malaysian Businesses
Choose a CRM pricing model that fits your business. TargetCRM offers a cloud subscription for predictable recurring costs, as well as a perpetual license for businesses that prefer a one-time software investment.
HRD Corp Claimable Training
Eligible Malaysian companies can claim training and implementation costs.
Cloud Subscription
Startups & Growing Teams
The primary TargetCRM option for SMEs that want ready-made CRM as a cloud service with lower upfront cost and automatic updates.
- Starting from RM200/month
- Includes hosting & maintenance
- Automatic feature updates
- Scale users up or down easily
- Access from anywhere (Web/Mobile)
Perpetual License
Established Corps & Security Focused
An alternative model for businesses that prefer a one-time software licensing investment.
- One-time payment (Purchase)
- You own the software license
- Host on your own server or Private Cloud
- No recurring user fees
- Optional annual maintenance
Enterprise Scalability
Large Enterprises with Complex Needs
Advanced integrations and high-volume data handling for large organizations.
- Custom API connectors
- Dedicated server deployment
- SLA & Priority Support
- Multi-subsidiary management
- White-label options available
Visit Xantec Solutions →
Which Model Fits Your Budget?
OPEX vs. CAPEX
Cloud Subscription (OPEX): Treated as an operating expense. Perfect for businesses that want to preserve cash flow. You pay a smaller monthly or annual fee, and the cost includes server maintenance, security updates, and daily backups.
Perpetual License (CAPEX): Treated as a capital expenditure. You pay a one-time fee to own the license. While the upfront cost is higher, you eliminate recurring user fees. This remains a valid option for companies with their own IT infrastructure who want more control over hosting.
| Feature | Subscription (Cloud) | One-Off (Perpetual) |
|---|---|---|
| Payment | Monthly / Yearly | One-time Purchase |
| Hosting | Included | Self-Hosted / Private |
| Updates | Automatic & Free | Optional Maintenance |
| Setup | Instant | 1-3 Days |
Consider Total Cost of Ownership
When comparing CRM pricing, consider more than the software license. Depending on your implementation, total cost may also include setup, training, data migration, integrations and optional customization.
Frequently Asked Questions
How much does TargetCRM cost?
TargetCRM Cloud Subscription starts from RM200/month. Perpetual license pricing is quoted based on your user count and deployment needs—request a demo or quotation for a detailed proposal.
Is TargetCRM available as a monthly subscription?
Yes. Cloud Subscription is available as a recurring plan (monthly or yearly billing options depending on your package) and is our primary pricing model for most Malaysian SMEs.
Does TargetCRM offer a perpetual license?
Yes. TargetCRM offers a perpetual license as an alternative to cloud subscription for businesses that prefer a one-time software licensing model, with optional annual maintenance.
What is included in the cloud subscription?
Cloud Subscription includes hosting and maintenance, automatic feature updates, the ability to scale users, and web/mobile access. Exact modules and user counts depend on the package you choose.
Are implementation or training fees separate?
For Cloud Subscriptions, setup is free. For perpetual licenses, there is a one-time installation fee which includes server configuration and training. Training and implementation may be HRD Corp claimable for eligible Malaysian companies.
Can TargetCRM be configured for our business?
Yes. TargetCRM supports configuration such as fields and modules for your workflows. For fully bespoke software engineering beyond configuration, enterprise clients may be referred to our parent company, Xantec Solutions.
Can I switch from Subscription to Perpetual later?
Yes. Many clients start with a subscription to evaluate the system and convert to a perpetual license later. Your data can be migrated as part of that change.
Need a detailed quotation?
Speak to our consultants to analyze your requirements and get a detailed proposal for both Subscription and Perpetual options.