Is Excel Killing Your Sales Growth?
Excel is great for numbers, but terrible for customer relationships. See why growing Malaysian SMEs are upgrading to TargetCRM.
Data Silos
Salespeople keep their own files. When they leave, they take your customer data with them.
No Automation
Manual data entry equals errors. You forget to follow up, and leads go cold.
Hard to Report
Generating a monthly sales report takes hours of copy-pasting and formula fixing.
Why Spreadsheets Are Bad for Business Growth
For many Malaysian SMEs, Microsoft Excel or Google Sheets is the default tool for managing customer data. While free and familiar, spreadsheets creates hidden operational bottlenecks. Without automated reminders, sales teams often forget to follow up with leads, resulting in lost revenue. Furthermore, multiple versions of the same file ("final_v3.xlsx") lead to data fragmentation and confusion.
Transitioning to a dedicated CRM software in Malaysia avoids these pitfalls. TargetCRM creates a "single source of truth" where every interaction—from WhatsApp chats to email quotes—is logged automatically. This visibility allows business owners to track sales performance in real-time without chasing staff for manual reports.
Security is another major concern. A disgruntled employee can easily copy a spreadsheet containing your entire client list. TargetCRM mitigates this risk with role-based access controls, ensuring staff only see the data they need to do their jobs, protecting your most valuable business asset.
Detailed Breakdown
The difference between a static spreadsheet and a dynamic growth engine.
Feature Comparison
Ready to Ditch the Spreadsheets?
Migrating your existing data from Excel to TargetCRM is free and easy. We help you every step of the way.