Retail & E-commerce

Turn One-Time Shoppers into Lifetime Fans

Don't just sell products; build relationships. Use data to personalize offers and bring customers back to your store.

Customer Profile Screenshot

Omnichannel Customer View

Whether they buy on Shopee, your website, or in your physical shop, it's the same person. TargetCRM unifies this data.

  • Loyalty Management

    Track spending habits and birthdays. Send automated "Happy Birthday" vouchers via WhatsApp.

  • WhatsApp Marketing

    Broadcast new arrivals or promotions to segmented lists (e.g., "Bought Shoes Last Month") with high open rates.

  • RFM Analysis

    Automatically identify your VIP customers and those at risk of churning.

Get to Know Your Customers

See Retail Features