Privacy Policy
At TargetCRM, we prioritize the privacy and security of our customers’ data. We recognize the importance of protecting personal and business information while providing seamless software services.
1. Information We Collect
TargetCRM collects the following types of data:
- Personal Information: Names, emails, phone numbers of users and contacts stored in the CRM
- Business Information: Company details, invoices, contracts, and sales records
- Usage Data: Logs, IP addresses, and access information to monitor software performance and improve functionality
2. How We Use Your Data
Your data is used solely for the purpose of:
3. Data Sharing
TargetCRM does not sell, trade, or rent personal or business information. Data may only be shared with third-party service providers to:
- Integrate with AutoCount, Xero, SMS gateway, Power BI, or email marketing tools
- Provide technical support or perform system maintenance
4. Data Security
Encryption
Data is encrypted in transit (SSL/TLS) and at rest
Access Control
Role-based access ensures only authorized users view sensitive data
Regular Backups
Secure backups are maintained to prevent data loss
Monitoring
Continuous monitoring protects against unauthorized access
5. User Rights
- ✓Request access to your data stored in TargetCRM
- ✓Request corrections or updates
- ✓Request data deletion (subject to business and legal requirements)
- ✓Export your data in a usable format
6. Cookies & Tracking
TargetCRM may use cookies or similar technologies for:
- User authentication and session management
- Website analytics for improvement purposes
7. Policy Updates
Privacy policies are periodically updated to comply with Malaysian law and industry best practices. Changes will be communicated via email or within the software.
Last Updated: 7 January 2026
Have questions about your data?
For more information, contact our Data Protection Officer via our Contact Us page.